At Open Path, we understand the importance of quick and efficient billing services. Our typical turnaround time for requests is within one business day. We strive to provide the best possible service to our clients, and we are committed to resolving any billing issues as quickly as possible. If you have any concerns regarding your request or if you require urgent assistance, please feel free to email our customer support team at info@openpathbillingsolutions.com, and we will be happy to assist you.

For benefit verifications, email a copy of the client's insurance card and date of birth to info@openpathbillingsolutions.com.

The following services are included in our Billing Package:

• Claim review/corrections and submissions (checking for modifier and location codes, CPT codes, and allowed billable amounts)

• Charge copays, deductibles (track client deductibles)

• Charge no-show and cancellation fees (optional)

• Online benefits verification* (unlimited clients)

• Monthly income spreadsheet will be provided to Practice

• Payment reconciliation (make sure payments are reflected in EHR)

• Handle rejected/denied claims and resubmit

• Enter claims into Headway and Alma

• Enter Headway and Alma payments in EHR

Cost: 6.5% of payments collected

Tasks charged at $23/hour (all calls require approval from Practice ahead of time)

• Benefits verification via phone - *when information online is unclear or when requested by Practice

• Billing cleanup - we will fix any billing issues you currently have

• Claim or payment status via phone (only when necessary)

• Insurance credentialing - submitting application and follow ups.

Other Services

• Insurance directories and CAQH - updates/attest ($10 per occurrence)